MBA Servicing: Be proactive and work with state AGs on complaints

(Views expressed in this article do not necessarily reflect policy of the Mortgage Bankers Association, nor do they connote an MBA endorsement of a specific company, product or service. MBA Insights welcomes your submissions. Inquiries can be sent to Mike Sorohan, editor, at msorohan@mba.org; or Michael Tucker, editorial manager, at mtucker@mba.

The CFPB has issued its Consumer Response Annual Report that provides an analysis of the approximately 320,200 complaints received by the CFPB between January 1 and December 31, 2017. (In 2016, the CFPB received approximately 291,400 complaints.) The report provides data on the most common types of complaints for each product and the handling of complaints.

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Adam Bryning is a Colorado native who studied Business Management at Western State College of Colorado. After 12 years in management, he decided to join ACCU, Inc. in October 2017 as a licensed Community Association Manager. Adam has several years experience managing parking garages, an insurance agency, Target and a security company.

It’s 2018 and the mortgage settlements continue. As part of an agreement reached today with 49 states and Washington D.C., PHH Mortgage Corp. will pay out $30.4 million to borrowers impacted by so-called improper mortgage servicing.

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BASE PRICE + SERVICING. originator compensation regs without a stable housing finance system? Perhaps we should tackle the 800lb gorilla in the room before we attack anymore internal policies and.

In 2016, the mortgage industry represented 23 percent of all consumer complaints, 17 82 percent of which concerned mortgage servicing. 25 We expect that AGs will be more proactive in 2018. In light.

Donovan: Sequestration could devastate Fed housing programs Consequences from sequestration continue to reverberate even after December’s budget deal. The previous year’s cuts have deepened and prolonged our nation’s rental affordability housing crisis, a crisis that is described by Secretary of Housing and urban development shaun Donovan as the worst our country has known.